MULTILINGUAL AI POWERED CARE COORDINATION · EARLY-STAGE

Better connected care.

Less time coordinating. More time caring.

Kinote is an AI-powered platform to connect residents, carers and families — helping make communication clearer, requests easier to coordinate and care information easier to follow.

Explore the Platform Discuss a Pilot

Kinote

Resident

Speaks or types in their language

Carer

Receives structured requests

Family

Receives real time updates for peace of mind

Our mission

Care should never get lost in translation.

Residents and carers may not share a first language. Staff juggle competing requests often with no means of prioritisation at point of request. Important details can slip between shifts or visits, and families need appropriate ways to stay informed.

Kinote aims to connect these interactions in one coordinated system.

What Kinote aims to do

Four connected capabilities

Multilingual communication

Residents and carers can communicate in their preferred language through voice or text, with AI helping translate and structure information.

Intelligent coordination

Requests can be organised and routed using predefined rules for prioritisation, helping staff understand what requires attention and allowing automatic or remote responses where appropriate.

Connected care records

Relevant notes, responses and outcomes can be organised into a timeline to support continuity, handovers and accurate records.

Family communication

Authorised family members can receive appropriate updates, share relevant observations and schedule visiting times.

How it works

From request to resolution.

1
Communicate
A resident or carer speaks or types in their preferred language.
2
Understand
AI helps translate and structure the request or note, automatically replying where possible.
3
Coordinate
If needed, the request is directed to the appropriate person and is added to their prioritised task list for remote or in person response.
4
Record
Responses, actions and outcomes are recorded ensuring maximum resolution rate and family is notified of outcome for peace of mind.

Who Kinote is for