For home care
Connected care, wherever care happens.
Kinote aims to connect people receiving care at home, visiting carers, agencies and families — helping keep important information connected between visits.
The challenge
Many people. Many visits. One person at the centre.
Notes live in different places. A family member's observation may never reach the next carer. And when a visit is late or missed, uncertainty creates stress for everyone involved.
10%+
Home care vacancy rate in March 2025, more than double the rate in care homes.
CQC, State of Care 2024/25 [1]
A day at home with Kinote
Example · Halina, 84, lives alone
07:30
Morning carer visit. The visit note is spoken in Hindi on the way out. Halina's son reads a summary in English.
10:00
Halina asks “Kiedy przyjdzie Tomek?” Kinote answers in Polish to let her know her son Tomek is coming at 16:00.
12:20
The lunchtime carer visit hasn't happened. The agency and Tomek are told straight away.
13:30
Halina says “Jest mi zimno”. Tomek gets 'I'm cold' in English and rings her.
16:00
Tomek visits. He booked it in the shared calendar, clear of the evening carer at 18:30.
What Kinote does at home
The same system, built around the family
Requests in their own language
A simple device at home lets your relative ask for help by touch or voice. Carers and family get the request in their chosen languages.
Simple questions answered
Questions like who is visiting today or when the next carer is due are answered automatically, in their language.
One shared calendar
Carer visits and family visits sit in one calendar, so everyone sees who is coming and when, and gaps are easy to spot.
Updates after every visit
Families get a short update after each visit, including any late or missed visits and medicine.
Urgent requests first
Urgent requests go to the agency and the family straight away. Small ones wait for the next visit.
Everything recorded
Visit notes, requests and replies are logged automatically, so every carer knows what happened last time.
Benefits
What changes for families and agencies
For families
Peace of mind
Know your relative has been visited, has eaten and has had their medicine, without phoning round.
Plan visits together
See when carers are coming and book your own visits accordingly.
Their language, respected
Your relative can ask for things in the language they're most comfortable in, even when no one who speaks it is there.
For home care agencies
Notes done between visits
Carers speak the note in a minute on the way to the next client, instead of writing it up at the end of the day.
Concerns reach the office fast
Flags go straight to the care coordinator, so a carer working alone is never left holding a worry.
Fewer calls from families
Families get updates automatically, so coordinators spend less time on the phone.
Why this matters
Better continuity between every visit.
The aim is simple: less lost information, clearer communication, and professional carers and families working together around the person's needs at all times.
Contact
Help shape Kinote homecare
We'd like to hear from homecare agencies, carers and families about what works today — and what needs fixing!
Email the founders directly at kinote.connect@gmail.com